Information you choose to share
When you contact us, you may provide your name, contact information, and details about a housing inquiry, donation, volunteer interest, or partnership. Send only what is needed for your initial inquiry.
Respect for your information
Privacy and personal information.
This notice covers inquiries made to Elevate Haven through the contact options on this website.
How information is used
Information provided to us is used to respond to requests, coordinate activities, and maintain relevant organizational records. Where necessary for a request, we may need to coordinate with a service provider or referral partner; please discuss the information to be shared with us first.
Sensitive information and photographs
Do not send Social Security numbers, banking details, identification documents, or medical records through website links, ordinary email, or Facebook messages. Ask us how to provide any information needed later. Resident photographs are not included on this website.
Other websites and hosting
Links to Givebutter, Facebook, and other services take you to their platforms. Online donations are processed by Givebutter under its own privacy policy. Website hosting and linked services may use cookies and collect technical information under their own policies. Our online inquiry forms store the information you submit in a private inquiry inbox, as described below. These forms start a conversation and do not constitute a housing application or confirm a placement. Email links open your email application; you choose whether to send the message.
Questions and requests
Contact info@elevatehaven.org or 903-309-2845 about information you have provided, corrections, or privacy concerns. We will discuss your request and any applicable recordkeeping requirements.
Google Ads measurement
We use a Google tag to measure visits and the effectiveness of our Google advertising. Our website records clicks on donation, telephone, and email links as interactions; a click does not confirm a completed donation, call, or sent message. Campaign source codes may be retained in your browser’s session storage and passed to Givebutter to help identify where donations came from. We do not include message contents or contact details in these interaction events. Google may receive technical information such as your IP address, browser information, page URL, and ad-click identifiers, and may use cookies for measurement. We disable advertising personalization signals in our website tag. Learn how Google uses information from sites that use its services at Google’s privacy information. You can manage cookies through your browser settings.
Updates
We may update this notice as our website, services, or practices change. This notice does not replace a separate housing agreement or a provider’s privacy policy.